CRM Switchvox IP PBX CTI Integration

CRM Switchvox IP PBX CTI Integration or CRM Dialler improves efficiency of your phone communication by giving you more information and more options for each call you make or receive. Gives you an utterly new experience of effective phone communication right in your crm like sugarcrm or SuiteCRM and drives your business processes to advanced standards.

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All incoming and outgoing calls are recorded and available for any kind of further analysis . CRM Telephony IP PBX CTI Integration provides click to call, call logs, popups, call history .

Features

Click to Call from CRM

Call logs with all details

Incoming and outgoing Call pop up with details like Name , Account Names, Call Duration and call status

Options : Create Account , Lead ,contact, Task , hang up call, transfer call etc.

Call pop up shows Previous Description.

Desktop Call Notification.

Call Recording in CRM with each call

User can Save notes to calls.

Supported CRM Version ( Hosted and Local )

SugarCRM Community Edition (CE)

SugarCRM Pro, Corporate, Ultimate , On site and On Demand