Vici Dial Predictive CRM Dialer Integration View larger

Vici Dial Predictive CRM Dialer Integration

Vici Dial Predictive CRM Dialer Integration or CRM Auto Dialler improves efficiency of your phone communication by giving you more information and more options for each call you make or receive. All incoming and outgoing calls are recorded and available for any kind of further analysis. CRM Telephony IP PBX  Integration provides click to call, predictive dialer, auto dialer, call logs, pop ups.

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$ 1,500.00

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Demo Presentation Video




Features

Click to Call from CRM

Call logs with all details

Incoming and outgoing Call pop up with details like Name , Account Names, Call Duration and call status

Options : Create Account , Lead ,contact, Task , hang up call, transfer call etc.

Call pop up shows Previous Description.

Desktop Call Notification.

Call Recording in CRM with each call

User can Save notes to calls.

Vici Dial and CEM Integration Additional Features

Auto create lead in crm if lead is not present in crm on call dispo of dilaer.

Auto update of leads details in crm if agent changes in vici or go auto dailer webform.

Auto create Call logs in crm and realte to perticuar lead in crm witl all relvant call details

Call notes will save in crm.

Click to call from crm

Can add lead to vici list from lead details view from crm.

Can add multiple leads to multiple vici list from lead list view from crm lead list view and details view.

all data related to leads and call logs avaible in crm so user can create desire reports in crm.

Can add multiple leads to multiple vici list from lead list view from crm target list view and details view.

Screen Shots




crm phone integration


crm phone integration

Supported CRM Version ( Hosted and Local )

SugarCRM Community Edition (CE)

SugarCRM Pro, Corporate, Ultimate , On site and On Demand

SuiteCRM ( Hosted and Local )

VtigerCRM

Sales force

Odoo

Agile

PipeDrive

Zoho

Microsoft Dynamics

Other popular CRM software


Note:


Don't worry if your CRM is not listed here. Our team would love to help to integrate your CRM with telephony PBX server

Advantages of CTI Integration

All the information on fingertips on call PopUp.

Get better reporting on call statistics.

Deliver excellent customer service through phone by managing outgoing and incoming call

Display call screen pops (caller's name) for inbound calls

Quick access to the latest notes and related notes.

Great amounts of time saved by processing new and existing phone numbers via sugarcrm.

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